Problem Resolution: Have a question? Where do you start? We find many parents don’t know the answer (even those who seem very experienced in special education). To help parents, we created a visual map of the process. You will find that most parent concerns can be addressed with your child’s classroom teacher and your IEP team.
This flow chart was reviewed by parents with students in special education and all levels of special education and general education administrators.
Our goals are to 1) Educate parents on the “problem resolution process” that exists in the school, 2) Connect parents with school staff that they may not otherwise know to be a resource, and 3) Work to resolve parent concerns at the lowest level of the school organization as possible. If you have questions, contact your school’s Education Team Leader (ETL): List of Education Team Leaders